1. Right of Withdrawal for Consumers
If you are a consumer within the meaning of Directive 2011/83/EU, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days after the day on which you or a third party (other than the carrier) receives the goods.
2. How to Exercise Your Right
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement (e.g., by post or email):
MANUFACTURE DES TENTES CABANON
2 rue de l’Albeck
Zone Industrielle de Petite-Synthe
59640 Dunkerque – France
Email: info@cabanon.com
You may use the model withdrawal form below, but it is not mandatory.
3. Effects of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, excluding delivery costs, without undue delay and in any event not later than 14 days from the day on which we receive the returned goods.
We will use the same payment method you used for the original transaction unless you explicitly agree otherwise. You will not be charged any fees for this reimbursement.
We may withhold the refund until we have received the goods back or until you have provided proof of having sent them back — whichever is earlier.
4. Return of Goods
You must return the goods to us without undue delay and no later than 14 days from the date you notify us of your withdrawal. You bear the direct cost of returning the goods.
5. Loss of Value
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
6. Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to:
- Contracts for the delivery of custom-made or clearly personalized tents
- Business customers (B2B transactions)
Model Withdrawal Form
To: MANUFACTURE DES TENTES CABANON
2 rue de l’Albeck, 59640 Dunkerque, France
Email: info@cabanon.comI hereby give notice that I withdraw from my contract for the purchase of the following goods:
Order number: [Order-Number]
Ordered on: [Date]
Received on: [Date]
Customer name:
Customer address:
Signature (only if sent in paper form):
Date: